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Thank you for stopping by the HP forums. I reviewed the post regarding webcam drivers after a windows 10 upgrade. I will be glad to assist you here. Superb description and splendid diagnosis of the issue before posting. Kudos to you for that. Drivers for HP TrueVision HD Webcam (for Windows 10) 12. Hi kpw786, Since the Dell Latitude E6520 has not been tested on Windows 10 you will not find compatible drivers for your system. However you can update the BIOS and the chipset driver on your computer to check for issue resolution.
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After you upgrade your computer to Windows 10, if your Hercules Camera Drivers are not working, you can fix the problem by updating the drivers. It is possible that your Camera driver is not compatible with the newer version of Windows.
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Find Hercules Camera Device Drivers by Model Name or Number
How to Update Device Drivers
There are two ways to update drivers.
Option 1 (Recommended): Update drivers automatically - Novice computer users can update drivers using trusted software in just a few mouse clicks. Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur.
OR
Option 2: Update drivers manually - Find the correct driver for your Camera and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.
Option 1: Update drivers automatically
The Driver Update Utility for Hercules devices is intelligent software which automatically recognizes your computer’s operating system and Camera model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.
You can scan for driver updates automatically with the FREE version of the Driver Update Utility for Hercules, and complete all necessary driver updates using the premium version.
Tech Tip: The Driver Update Utility for Hercules will back up your current drivers for you. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.
- Download the Driver Update Utility for Hercules.
- Double-click on the program to run it. It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:
- Click the Update Driver button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.
Option 2: Update drivers manually
To find the latest driver, including Windows 10 drivers, choose from our list of most popular Hercules Camera downloads or search our driver archive for the driver that fits your specific Camera model and your PC’s operating system.
If you cannot find the right driver for your device, you can request the driver. We will find it for you. Or, try the automatic option instead.
Tech Tip: If you are having trouble finding the right driver update, use the Hercules Camera Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you - automatically.
After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.
How to Install Drivers
After you have found the right driver, follow these simple instructions to install it.
- Power off your device.
- Disconnect the device from your computer.
- Reconnect the device and power it on.
- Double click the driver download to extract it.
- If a language option is given, select your language.
- Follow the directions on the installation program screen.
- Reboot your computer.
RECOMMENDED: Click here to fix Windows errors and improve PC performance
Windows Camera (popularly known as Camera) is one of the default apps that ship with Windows 10. The Camera app, although is not as feature-rich as third-party apps, supports high-quality video recording and photo capturing.
If, at any point in time, the Camera app fails to record video or capture photos, you can easily fix the app by resetting it. Most of the common issues get fixed when you reset the Camera app.
If an issue persists even after resetting the Camera app, you can go ahead and reinstall the Camera app. Reinstalling the Camera app is simple. You just need to uninstall the Camera app and then install a new copy from Windows Store.
In this guide, we will see how to reset and reinstall the Camera app in Windows 10.
IMPORTANT: If you are having issues with the camera on your PC, we recommend you update camera’s device driver or reinstall the driver before trying out resetting or reinstalling the Camera app. If the built-in camera is not working, check if you have disabled the camera in Windows 10.
Method 1 of 2
Resetting the Camera app
To reinstall, refer to instructions in Method 2 given below.
Step 1:Open the Settings app. Navigate to Apps > Apps & features.
Step 2: Look for the Camera app entry and click on the same to select it. You should now see Advanced options link.
Step 3: Click Advanced options link to open Storage usage and app reset page.
Step 4: Finally, click the Reset button. When you see the confirmation flyout, click the Reset button to reset the Camera app.
You may now launch the Camera app.
Method 2 of 2
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Reinstalling the Camera app
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Reinstall the Camera app only if the issue persists even after resetting the Camera app.
Unlike some other default apps, Camera app cannot be uninstalled via the Settings app. We need to use the Windows PowerShell or CCleaner to uninstall the Camera app and then install a fresh copy of the same from Windows Store. Here is how to do just that.
Step 1: Run Windows PowerShell as administrator. To do so, right-click on the Start button on the taskbar and then click Windows PowerShell (Admin) option. Alternatively, type PowerShell in Start/taskbar search field, right-click on Windows PowerShell entry and then click Run as administrator option.
Step 2: At the PowerShell window, copy and paste the following command. Press Enter key to execute the command.
Get-AppxPackage –AllUsers
Step 3: Now, look for Microsoft.WindowsCamera entry. Select the PackageFullName of Camera app and use Ctrl + C hotkey to copy it to the clipboard.
Step 4: Execute the following command to uninstall the Camera app.
Remove-AppxPackage PackageFullName
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In the above command, replace PackageFullName with the actual PackageFullName that you copied in the previous step.
You may close the PowerShell window now.
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Alternatively, you can use the popular CCleaner to uninstall default Windows 10 apps. Open CCleaner, click Tools and click Apps. Right-click on Camera app and then click Uninstall option. Click OK button when you see the confirmation dialog.
Step 5: Finally, open the Store app, search for Windows Camera app and then install the same.
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Hope you find this guide helpful!